Frequently Asked Questions

Finance and Mortgage Brokers are finance industry professionals who source lending options for the clients from multiple lenders and financial institutions with which they are accredited.

In general, the term Mortgage Broker refers to a broking professional who specialises in residential home lending products, whilst, the term Finance Broker is more generic and often refers to Brokers who source a range of finance options including residential lending, business, commercial, asset and vehicle lending.

Brokers can only source loans for clients from lenders with whom they have been accredited. The number of lenders available through each broker will vary according to the accreditations they have in place.

Most Mortgage Brokers do not charge clients a fee for the service they provide. The Broker earns their income from the commission paid to them by the bank or credit provider once the loan has been fully funded. In most cases a Mortgage Broker will be paid an upfront commission and a trailing commission by the lender. It is not standard industry practice for a Mortgage Broker to charge a client for their service.

In the case of commercial, business, asset and vehicle finance, the lenders do not generally pay a commission for the work undertaken by the Broker. As such, in those cases the Broker may charge a professional fee for their work in assessing your financial circumstances, sourcing loan options, completing the application and negotiating with the lender for the approval and settlement of the loan. Your broker will discuss any of these costs upfront before you commit to any finance involving these types of assets.

• Access to a wide range of lending providers in one place
• Expertise in a wide range of lending
• Loan structuring advice
• Personalised service delivering quality finance solutions for your circumstances

At Unlocked Finance, we offer a unique combination of expertise, personalised service, and a commitment to your financial success.

Here’s why we stand out:

• Extensive Experience: Our team brings years of experience in finance broking across various sectors, ensuring expert guidance for your specific needs.
• Wide Lender Network: We have established relationships with numerous lenders, giving you access to a broad range of financial products and competitive rates.
• Client-Centric Approach: We prioritise your needs and goals, tailoring our services to your unique financial situation and aspirations.
• Transparency: We believe in clear communication, ensuring you understand all aspects of your financial options and decisions.
• Ongoing Support: Our relationship doesn’t end after securing your loan. We provide continuous support and regular reviews to ensure your financial strategy remains optimal.
• Innovation: We leverage the latest financial technologies and market insights to provide you with cutting-edge solutions and advice.
• Holistic Financial Solutions: Whether you need a home loan, business finance, or investment strategies, we offer comprehensive services to address all your financial needs.

Unlocked Finance offers a wide range of services to help you achieve your financial goals:

• Home Loans: We can assist in finding the right mortgage for first-time buyers, refinancers, or property investors.
• Business Finance: From equipment loans to working capital solutions, we help businesses access the funding they need to grow and thrive.
• Commercial Property Loans: We specialise in securing financing for commercial real estate purchases or developments.
• Personal Loans: Whether for debt consolidation, major purchases, or other personal needs, we can help you find suitable personal loan options.
• Loan Restructuring: If your current loans aren’t working for you, we can help restructure your debt for better terms and conditions.
• Insurance: We can assist in finding the right insurance products to protect your assets and secure your financial future.

Yes, Unlocked Finance is proud to offer our services Australia-wide. While we have a strong presence in certain areas, our expertise and services are available to clients across the entire country. Here’s how we ensure comprehensive support throughout Australia:

• National Lender Network: Our relationships with lenders span the entire country, allowing us to secure great deals for clients regardless of their location.
• Remote Consultations: We offer phone and video consultations, making our services accessible no matter where you are in Australia.
• Online Application Process: Our streamlined online processes allow clients from any part of Australia to easily apply for loans and financial services.
• Local Market Knowledge: Despite being a national service, we maintain up-to-date knowledge of local property markets and business environments across Australia.
• Tailored Solutions: We understand that financial needs can vary based on location, and we tailor our solutions to suit the specific requirements of each Australian region.
• Compliance Across States: We are well-versed in the regulatory requirements of different Australian states and territories, ensuring compliant and smooth processes everywhere. Whether you’re in a bustling city center or a remote rural area, Unlocked Finance is committed to providing you with top-notch financial services and support. Our goal is to make expert financial advice and solutions accessible to all Australians, helping you unlock your financial potential no matter where you call home.